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Internet Privacy Statement

The Department of Transport is committed to protecting personal and sensitive information consistent with the principles set out in the Information Privacy Act 2000 (Vic.).  This privacy statement applies only to the Electronic Document and Information Transfer portal (the "Portal") operated by EDS (Australia) Limited (ABN 18 002 855 085) ("EDS") under a contract with the Department of Transport, Victoria.
 

Information on this page

  • Use and disclosure of personal information
  • Access to and correction of personal information
  • Collection of personal information
  • Internet use risks
  • Visitor information

Use and disclosure of personal information

The Department of Transport requests you to provide personal information only for the purposes of providing you with information you request, or will require, to use the transactional and other functions available on the Portal.  The department will only use and/or disclose information for these purposes.  It is possible for you to communicate with the department without providing personal information although if you do this we are unable to respond to you.

Personal information that is collected by the department (including by EDS on behalf of the department) will be used by and disclosed to Victorian Government employees or contractors (including EDS) whose duties require them to use it. Such employees and contractors are required to protect and handle your personal information in accordance with the Information Privacy Act 2000 (Vic.).

[Personal information that is collected by the department (including by EDS on behalf of the department) may also be used by and disclosed to other agencies, departments and organisations (for example, the Port of Melbourne Corporation) in connection with the functions available on the Portal. Such agencies, departments and organisations are required to protect and handle your personal information in accordance with the Information Privacy Act 2000 (Vic.)]

Access to and correction of personal information

You may access any personal information that the Department of Transport may have collected about you.  You may also have your personal information corrected if you can establish that it is not accurate, complete or up to date.  The department's Internet Manager may be contacted about access to, and correction of, personal information collected by the Portal:

by emailing the Webmaster

or by post at:
eDIT Web Manager
Ms Samantha Taylor
Department of Transport
GPO Box 2797
Melbourne VIC 3001

The Privacy Officer for the department may also be contacted about access to, and correction of, personal information collected by the department or for any questions or concerns you may have arising out of this privacy statement:

by telephone on 03 9095 4031 (9 am - 5 pm on weekdays except public holidays)

or by post at:
The Information Privacy Officer
Department of Transport
Executive & Legal Branch
GPO Box 2797
Melbourne VIC 3001
 

Collection of personal information

It is intended that this Portal can be used anonymously.  However, for some functions of the Portal the collection of personal information is necessary or unavoidable.

You will know if the department is collecting personal information from you because you will be requested to provide it.  There are two exceptions to this.

  • The first exception is where someone else (other than EDS after collecting your personal information on behalf of the department) provides the department with your personal information. The department cannot prevent this.  However, you are entitled to access and correct any personal information about you collected by the department.
  • The second exception is where the department collects statistics of Portal usage by analysing web server log files.  Such statistics may qualify as personal information under the Information Privacy Act 2000 (Vic.).  However, these statistics are not used to identify individual users of the Portal.

Internet use risks

You should be aware that there are risks in transmitting information across the Internet. However, the department takes reasonable steps to protect any personal information from unauthorised access once that personal information comes into its possession.

Visitor information

Visitor logs and cookies are used to gather statistical information about the use of this Portal. These tools provide the department with general data including number of visits, pages viewed, browser type, how the site is navigated, sections of the Portal visited and other Portal usage information - without identifying individual users.  No attempt will be made to identify you or your browsing activity.  This information will only be used to update and improve the site.

A cookie is a small piece of information (a text file) that a web server can place temporarily on your hard drive or web browser.  It is used by your browser to identify the pages that you have visited on our site.  A cookie is uniquely yours and can only be read by the server that gave it to you.  Note that the Cookie will remain on your computer as a record for future visits to this Portal.

In using cookies, the department does not record any personal information, collect names or details of commercial transactions.  You can configure your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it.  You can also refuse all cookies by turning them off in your browser, or delete all cookies from your computer if required.

The department uses standard web analytics software packages to analyse its web server log files to track Portal usage.  "Clickstream" data is gathered when monitoring computer browsers in relation to the path Portal visitors take while moving within the Portal. In this instance, individuals are not identified only unique browsers.